Payment and confirmation

Clear payment rules with no surprises

Mega Mart currently works as an order request portal. Customers submit a request, staff verifies availability and final amount, and payment is arranged only after confirmation.

When customers pay

  1. 1

    Customer submits a request without payment.

  2. 2

    Staff checks availability, quantity, and price.

  3. 3

    Customer receives final confirmation.

  4. 4

    Payment happens by the agreed method.

Current payment method

Online payment is not collected on the website yet. Payment happens after staff confirmation, typically at pickup or by individual agreement.

No online payment today

The website does not process card details or collect deposits when a request is submitted.

Final amount is confirmed by staff

The website summary is estimated. Final price, quantity, delivery, and any adjustments are confirmed before the order is completed.

Planned payment methods

These methods are planned for later phases. Until active, they are shown only as visibility into future development.

Online card payment

Planned integration through a Czech payment gateway such as Comgate.

Planned

Bank transfer

Possible after final staff confirmation of the order.

Future option

Payment at pickup

Practical for customers who collect goods in person.

Currently supported by agreement

Price, fees, and receipt

  • Before contract formation, customers receive the final price and all known payment or delivery charges.
  • A consumer is not charged a fee that was not clearly disclosed in advance and need not pay an unconfirmed automated estimate.
  • After payment, the customer receives the appropriate receipt or document under the payment method and applicable law.
  • B2B pricing, due dates, and individual terms follow the accepted confirmation or a separate agreement.

Refunds

If a paid order is cancelled, a consumer withdrawal is accepted, or another legal refund ground arises, Mega Mart returns the applicable amount by the legally required method and deadline. Consumer withdrawal rules are set out in the Order Policy.

Future online payments

If a payment gateway is activated, an authorized provider will process the payment under its security terms and applicable payment-service rules, including strong authentication where required. Mega Mart will not store full card numbers or security codes. Active methods and the provider will be disclosed before payment.

Customer protection

  • No card details are stored on the website today.
  • Customers do not pay for goods that have not been confirmed.
  • At pickup, customers should inspect products before accepting them.

Payment FAQ

Does submitting a request charge me?

No. It creates a review request, not a payment or automatic confirmation.

Can I pay online by card?

Not yet. Online payments are planned for a later phase.

Why is the total estimated?

Stock, quantity, and transport conditions must first be checked by staff.

I need payment help